1. English
  2. Returns
  3. Managing Returns
  4. Domestic Returns

Domestic Returns

Domestic Returns offers a local experience for the shopper.

To simplify your returns handling and provide your customers proximity for dropping off their returning parcels, access to a local address is given. This strengthens shopper trust and accelerates the returns process.

With our Domestic Returns, there are two choices: a Prepaid solution to enable free returns, or a Partly-paid option so customers enjoy cheaper postage rates for returns.

Specifically for Switzerland, Content Check and Duty Drawback can be set up as additional services.
18_HK_Returns_Domestic_Returns_square.jpg

Benefits

  • Improved shopper satisfaction
  • Reduced processing time for customer refunds
  • Increased customer retention; a shopper prompt to reorder on your website
  • Flexibility and choice with Prepaid or Partly-paid solutions
  • Enhanced shopping experience with ability to ship returns locally
  • User-friendly tools to complement the process: Asendia Shipping and Asendia Tracking
Request a quote

Our Domestic Returns solution streamlines the returns process for you and your customers.

CONTACT US TO LEARN MORE

Related products

ASENDIA_BEDFORD_202-1600x1600.jpg

Premium Returns in Norway and the Nordics

Giving your customers choice and convenience for their returns.
Premium Returns in Norway and the Nordics

Giving your French customers choice and convenience for their returns.

Use our Colissimo service, owned and run by La Poste and providing specialist local expertise, for even greater peace of mind. Customers can choose their place of returns and even have returns collected from their mailbox directly. The service provides comprehensive tracking of parcels from pick-up to return.

It’s a cost effective solution that puts you and your customers in control of returns.

Contact us to learn more about Returns.

Destination
Industry
location-selector-bg_small.jpg