Customer Care

Our services give your customers the best possible returns experience.

Supporting your customer relationship management to strengthen their satisfaction and loyalty.

With Asendia Tracking you can benefit from personalized reports and make specific queries on returns flow.

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  • Range of response handling services
  • In-country customer service in the local language and proximity to the market
  • Yearly customer satisfaction survey, with global and local follow-up

Customer care

Our customer care solutions make cross-border ecommerce simple and reliable for your and your customers.

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