Spain – Suspension of acceptance of mails

24 March, 2020

The designated operator of Spain, Correos y Telégrafos, asks us to inform other Union member countries and their designated operators that, owing to the suspension of flights from and to Spain, and the ensuing lack of transport capacity, it is currently unable to send mail (letter-post, parcel-post and EMS items) to an increasing number of countries both within and outside the European Union. As a result, Correos y Telégrafos can no longer accept letter-post and parcel-post items for destinations to which transport capacity is unavailable.

Correos y Telégrafos is therefore declaring a situation of force majeure and ceasing, with immediate effect, to accept letter-post, parcel-post and EMS items destined for all concerned Union member countries, until sufficient transport capacity becomes available.

Moreover, the Spanish Government has extended the “state of alert” that was declared on 14 March 2020, with effect until 11 April 2020, in order to reduce the risk of the spread of the novel coronavirus (COVID-19). The state of alert may yet be extended again.

This will have a major impact on operations and, consequently, on quality of service for all types of inbound and outbound mail (letter-post, parcel-post and EMS items).

Correos y Telégrafos thanks all Union member countries and their designated operators for their understanding. It will update them via EmIS once the situation has returned to normal.