Ireland Exceptional Event (COVID-19)

23 March, 2020

Due to the suspension of airline flights to a number of international destinations An Post is no longer able to meet all of its contractual obligations, in particular the quality delivery standards, to these destinations. Therefore, all contractually agreed sanctions, especially those concerning penalty payments, e.g. pay for performance, are suspended until these flights return to their normal operating schedule. When this occurs An Post will provide its services in the usual manner.

An Post also wishes to advise that it has suspended signature on delivery for inbound items. Delivery will be conducted via limited face-to-face methods and will be effective immediately.
These special measures have been implemented in order to reduce the risk of the spread of the novel coronavirus (COVID-19) and to keep staff and customers safe by avoiding human contact.