Germany – Measures to limit the spread of coronavirus

19 March, 2020

The designated operator of Germany, Deutsche Post, asks us to inform other Union member countries and their designated operators about the following measures in the context of the COVID-19 outbreak:

In order to limit the spread of the coronavirus and in the interest of the health and safety of Deutsche Post staff, special processes have been put in place for postal items subject to signature upon delivery as from Friday, 13 March 2020.

Parcels and registered items that would ordinarily require the addressee’s signature can now be deposited in the addressee’s mailbox or in a secure location on their premises, with signature by the postman/postwoman on their portable device. In cases where items are delivered to the recipient in person, the postman/postwoman will likewise sign on the recipient’s behalf. These measures are aimed at avoiding contact between the recipient and the portable device.

In common with designated operators of other countries affected by the outbreak of COVID-19, Deutsche Post is considering this situation as a case of force majeure.

Deutsche Post thanks the designated operators of other Union member countries for their understanding.