The Entertainer

The Entertainer chose Asendia as a partner to help them expand cross-border in Europe. With France being their biggest international market, Asendia - with parent company La Poste - was the natural choice.

About The Entertainer

As one of the largest toy retailers in the UK with an average of one new store opening every month, the company has firm core values; It donates some of its profits via its charitable wing, The Grant Foundation, named after its founders. It doesn’t trade on a Sunday. It only sells toys with real play value. It takes recycling very seriously.

Whilst The Entertainer has a profitable business in its shops, it has a fast-growing, multichannel operation – 20% of its total sales are now made via its website, www.thetoyshop.com. Whilst sales are growing in France and Germany, the company plans to tap more markets in Europe, both east and west, through its online business.

The Entertainer Case Study

 


 

The Challenge

The Entertainer first came to Asendia in 2012, at present they require efficient cross-border parcel services for its French customers with whom they want to be seen as local. Being something of a seasonal business, The Entertainer was looking to have more control on the logistics of its business at peak times.

 

The Solution

Asendia offered Priority Mail and Colissimo, a French parcel delivery service. Colissimo is the market leading solution in France and is provided by La Poste, one of Asendia’s founding partners.

Asendia manages the whole distribution, tracked and non-tracked, for their French customers. Colissimo has a number of delivery options that are a ‘must have’ in France and it has excellent brand recognition, therefore The Entertainer experiences less complaints, they have happier customers and are already looking at using further Asendia services. We work very closely operationally for the peak season and furnish The Entertainer with a personalised collection plan to meet their needs.

 

Asendia solutions help you to optimise your b2c e-commerce logistics, to keep costs down and customer satisfaction high.

 

 

AsendiaInsightsLogo

16 December, 2020

China 2020: E-commerce Country Report

In partnership with Asendia, RetailX has published the China 2020: E-commerce Country Report, an insightful read about this fascinating…

10 December, 2020

Switzerland: a wealth of e-commerce opportunities awaits

It may be a small nation, but Switzerland’s influence is substantial.

The meeting point of Central, Western, and Southern Europe,…

9 December, 2020

Global 2020: E-commerce Report

As part of our partnership with RetailX, Asendia is pleased to offer you a free copy of the latest Global E-commerce Report, valued at…